How to contact the Bioimaging Facility
- chat: after logging on to https://chat.ist.ac.at/, you will find the #bioimaging facility channel → you can start a conversation with us for bioimaging facility related questions or issues. The direct interaction here helps to resolve issues more efficiently.
You can also directly PM us if you need help.
- incidents: please create an incident on a system when something does not work, also on the remote access workstations → how to create an incident
- email: email@example.com → for general facility related topics
- How to: remote desktop to analysis workstations → info page
- What to do – now I can not work in the lab → BIF training resource page
- Help with teleworking → IT – work remotely info page
- Remote desktop manual by IT → https://it.pages.ist.ac.at/docs/it-documentation/it-services/how-to-use-the-remote-desktop-connection/